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Enhancing Patient Care With AI

Artificial intelligence (AI) is embedded in nearly every aspect of our lives. Health care is no exception. At Âé¶¹¹û¶³´«Ã½ Children’s Health, we design AI to provide faster, safer, and more personalized care for all.

Ensuring the responsible use of AI

Your safety is our priority. That’s why, before any new AI tool is used, it must meet our high standards. That means we do a thorough review, from how it is built to how it performs once in use to how it sustains that performance over time, so we can ensure that it remains safe, effective, and reliable. 

This review, which we call the Responsible AI Life Cycle, is conducted by a team of experts that includes academics, doctors, nurses, lawyers, computer scientists, executive leaders, and ethicists—with added insights from our Patient and Family Advisory Council. They evaluate each tool for things like bias, privacy protection, ethical concerns, and other important considerations  AI is designed to support the work of doctors and nurses. Your child’s care continues to be led by a clinical team that makes final decisions.

Patient-centered, always

AI is a tool to support your care team, not a substitute for it. We adopt technologies that help our clinicians focus more on patients—improving communication, enabling more time for meaningful interactions, and enhancing decision-making.

Safe, responsible innovation

Before any new AI tool is used in our care delivery system, it undergoes rigorous clinical evaluation and oversight. We only implement technologies that meet the highest standards for safety, effectiveness, and reliability.



Your privacy matters

Protecting your personal health information is nonnegotiable. We adhere to strict data privacy and security protocols to ensure that your information stays safe.

Clear communication

We’re committed to taking the mystery out of AI and helping you understand how we use it as you come into contact with AI during your care.

Frequently asked questions

AI is a type of technology that can be trained to learn, solve problems, analyze data, recognize patterns, and perform useful tasks. AI is already broadly used in our society. For example, we use it to get real-time traffic updates in navigation apps, be alerted when there are suspicious banking transactions, and learn about recommended products based on our online shopping history.

AI is helping doctors and nurses focus more on what matters most—caring for patients. By handling routine tasks such as paperwork, AI gives clinicians more time for meaningful conversations and connections with their patients. It can also assist in many other ways, from reading medical scans to helping personalize treatments—so patients receive faster and more comprehensive care.

When it comes to AI in health care, issues like fairness, privacy, accountability, and transparency matter. At Âé¶¹¹û¶³´«Ã½ Children’s Health, we take these responsibilities seriously. Before any AI tool is used with patients, it goes through a careful review process by a team of experts across disciplines. This group evaluates the underlying technology and potential impact to make sure the tool is safe, trustworthy, and designed to support the best care for our patients. 

No. AI is designed to support the work of doctors and nurses—not replace them. Your child’s care will always be guided by a clinician who reviews the information and makes the final decisions. In fact, by assisting with routine paperwork and compiling information from medical records, AI gives clinicians more time for meaningful conversations and providing quality care to their patients.