When you start your case with Included Health, your care team will guide you through the entire process, address any questions you may have, and discuss which medical records are needed and assist in getting them translated if necessary (for an additional fee). An Included Health clinician will then help you formulate up to five questions for the provider about your specific case (e.g., 鈥淲hat do you think about my daughter鈥檚 current treatment plan?鈥 or 鈥淒o you have any concerns about delayed growth with our current medications?鈥).
Once the case is ready for review and submitted to the Stanford provider, it will take up to three days for the case to be reviewed and returned. The provider will respond to all your questions in a written report. Additionally, after you review your case, you will have five days to ask three clarifying questions based on the provider鈥檚 response. These are not guaranteed to be answered.听
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